Terms and Conditions

Effective Date: March 31, 2026

Welcome to the Ponce de Leon Farmers Insurance Agency website. By using this website, you agree to the following terms and conditions.

1. Website Purpose

This website is an informational and service-based platform for providing insurance quotes, information, and contact with the agency. It is not an e-commerce site and does not sell products or policies directly online.

2. Cancellation and Refund Policy

This website does not process cancellations or refunds. All policy cancellations or refunds are handled directly by Farmers Insurance according to their standard terms.

3. User Communication

Users cannot publicly post content or communicate with other users on this website. All interactions are private between the user and the agency.

4. Third-Party Account Connections

This website does not allow users to connect to or log in through third-party accounts.

5. Dispute Resolution / Arbitration

Any dispute arising from or relating to these Terms and Conditions or your use of this website shall be resolved exclusively through binding arbitration in accordance with applicable laws.

6. Class Action Waiver

By using this website, you agree that any disputes will be resolved individually and not as part of a class action or representative proceeding.

7. Modifications

The agency reserves the right to modify these Terms and Conditions at any time. Users are encouraged to review the Terms periodically. Continued use of the website after changes indicates acceptance of the updated Terms.

8. Communication Consent

By providing your contact information to Ponce de Leon Farmers Insurance Agency, you consent to receive communications from us via phone calls, text messages (SMS), and email. These communications may include, but are not limited to, insurance quotes, policy information, service updates, billing notices, and appointment reminders.

9. Opt-In Method

You may opt in to receive SMS communications from Ponce de Leon Farmers Insurance Agency in the following ways:

  • Verbally, during a conversation with our team
  • By submitting your phone number through our website forms or service intake forms

By opting in, you agree to receive communications related to insurance quotes, policy information, service updates, and appointment reminders.

10. Standard Messaging Disclosures

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying “STOP” to any text message
  • For assistance, reply “HELP” to any message or contact us directly

You may also contact us at:

11. Contact Information

For any questions about these Terms and Conditions, please contact: